Hassle-Free Cancellations
We aim to provide a seamless shopping experience. However, if you need to cancel your order, we are here to assist you.

Cancellation Window
You can cancel your order within 24 hours of placing it. After this period, cancellations will no longer be possible, and you will need to follow our Return & Refund Policy if the order has already been shipped.

How to Cancel Your Order
To request a cancellation, please contact us within 24 hours of placing your order through our Contact Us page. Provide the following details:

Order number

Date of purchase

Reason for cancellation (optional)

Our team will review your request and guide you through the next steps. Please note that cancellations are only possible if the order has not yet been dispatched. If the order has already been shipped, please refer to our Return & Refund Policy.

Refund Process
If your cancellation request is approved, your refund will be processed as follows:

PayPal Refunds Only: Refunds are processed securely through PayPal.

PayPal Balance Payments: Refunds are typically completed within 2 business days.

Credit Card Payments via PayPal: Refunds may take up to 10 business days to appear on your bank statement, depending on your bank.

No Transaction Fees: We do not charge any additional fees for cancellations or refunds.

After 24 Hours
If your order has already been dispatched, it can no longer be cancelled. You will need to wait for delivery and initiate a return through our Return & Refund Policy.

Need Assistance?
If you have any questions about your order, shipping, or cancellation request, we’re here to help.

Email: support@Cleanover.co.uk
Phone: +44 7832624353
Address: 68 Orchard Gate, Greenford, UB6 0QP, United Kingdom