We’re committed to providing a smooth and transparent shopping experience. That’s why we offer free standard shipping on all orders over £50—no hidden fees, no surprises.

Order Confirmation
Once you place your order, you’ll receive a confirmation email right away. This email includes your order details and shipping address. Please review everything carefully to ensure your items and delivery information are correct. If all looks good, we’ll begin processing your order.

Order Handling
All orders go through a 1–2 business day handling period, during which we:

Review your order for accuracy

Prepare your items for dispatch

Pack everything securely to ensure safe delivery

Dispatch & Tracking
After your order is packed, it’s handed over to one of our trusted courier partners. You’ll receive a dispatch confirmation email with your tracking number, allowing you to monitor your parcel’s journey either on our Track Order page or directly through the courier's website.

Estimated shipping time: 3–5 business days after dispatch.

Delivery to Your Doorstep
Once dispatched, your package will typically arrive within 3–5 business days. Please note that delivery times may vary slightly due to public holidays or severe weather. If a delay occurs, we will reach out to you via email with:

The reason for the delay

An updated delivery estimate

Any steps needed from your side (if any)

Important Information
Shipping Eligibility: We currently only ship within the UK.

Free Shipping: Applies automatically at checkout on orders over £50.

Weekend Orders: Orders placed on Saturday or Sunday begin processing the following Monday.

Estimated Total Delivery Time: 4–7 business days (1–2 days for handling + 3–5 days for shipping).

Holiday Delays: Extended delivery times may occur during holiday periods—we’ll always keep you informed.

Need Assistance?
If you have any questions about your order or our shipping process, don’t hesitate to get in touch. We’re here to help.

Email: support@cleanover.co.uk
Phone: +44 7367 066224
Address:68 Orchard Gate Greenford UB6 0QP
England

Business Hours:
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed